the human side of reference and information services in academic libraries

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The Human Side of Reference and Information Services in Academic Libraries
Author :
Publisher : Elsevier
Release Date :
ISBN 10 : 1780631006
Pages : 160 pages
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This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

The Human Side of Reference and Information Services in Academic Libraries

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer,

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Reference and Information Services

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of "Reference and Information Services" takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised

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Reference and Information Services

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

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Handbook of Research on Computer Mediated Communication

Technology has changed communication drastically in recent years, facilitating the speed and ease of communicating, and also redefining and shaping linguistics, etiquette, and social communication norms. The Handbook of Research on Computer Mediated Communication provides academics and practitioners with an authoritative collection of research on the implications and social effects

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Reference and Information Services  An Introduction  5th Edition

Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text

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Resources in Education

Download or read online Resources in Education written by Anonim, published by Unknown which was released on 1998. Get Resources in Education Books now! Available in PDF, ePub and Kindle.

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Financial and Cost Management for Libraries and Information Services

Download or read online Financial and Cost Management for Libraries and Information Services written by Stephen A. Roberts, published by Walter de Gruyter which was released on 1998-01-01. Get Financial and Cost Management for Libraries and Information Services Books now! Available in PDF, ePub and Kindle.

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Advances in The Human Side of Service Engineering

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research

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Reference and Information Services

Updated to reflect the latest trends in reference services and the newest sources commonly used for reference work, this long-awaited book offers you a state-of-the-art view of the concepts, theories, and practicalities of reference work today. A host of specialists have contributed to the collection. This new edition includes more

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Viden i spil

Download or read online Viden i spil written by Anonim, published by Samfundslitteratur which was released on 2021-09-28. Get Viden i spil Books now! Available in PDF, ePub and Kindle.

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Australian Academic and Research Libraries

Download or read online Australian Academic and Research Libraries written by Anonim, published by Unknown which was released on 1993. Get Australian Academic and Research Libraries Books now! Available in PDF, ePub and Kindle.

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The Reference Library User

Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and

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Documentation Abstracts

Download or read online Documentation Abstracts written by Anonim, published by Unknown which was released on 1999. Get Documentation Abstracts Books now! Available in PDF, ePub and Kindle.

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The Reference Interview as a Creative Art

Shows librarians how to combine creativity with professional expertise to improve customer service. After reviewing the historical background of and research on the reference interview, chapters discuss the effects of technology, serving special populations, various types of interviews, problem patrons, and training. Includes interview skills tests, rating sheets, and checklists.

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Handbook for Community College Librarians

An in-depth understanding of the complexities, dynamics, and emerging trends in community college libraries today. • Provides insights from two librarians experienced in working in community college libraries who are networked across the country with seasoned community college librarian colleagues • Includes chapter summaries and real-world stories make the content useful and

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